Who We are

Our Purpose


We believe the relationship between employer and employee has tremendous untapped potential. Our benefit consulting and technology team is here to help our clients unleash that potential.


If our purpose is something you would like to be part of, you will find it highly valuable to explore how KBI is helping business owners and key decision-makers just like you achieve greater success. 



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Who We Serve


Innovators


The very best clients of our benefit consulting and technology company fearlessly pursue greater business success.

Leaders


They recognize and reward the contribution their employees make to that success.

Collaborators


They are open to new ideas, respect other people’s expertise, and are willing to invest in relationships.

Benefit Consulting & Technology

Our approach


KBI takes full ownership of our responsibility to effectively communicate employee benefits programs to your team members.


We believe that utilizing technology is a key component of that process.


And our benefit consulting and technology team based in Silicon Valley will constantly monitor the market for new and unique resources and approaches!


"Our team is truly an extension of yours. We have a vested interest in your success and are committed to delivering resources to drive that fulfillment."


— Mike Radakovich, President KBI

Outcomes Delivered

Cost reduction by 15-40%

Communication enhancement

Compliance safety

Company growth and success!

Our Leadership


MIKE RADAKOVICH

OWNER & PRESIDENT 

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ALANE MOHN

VP, CHIEF COMPLIANCE OFFICER & FOUNDER

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MEGAN BURGESS

VP, CLIENT SERVICES

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CHRIS FREITAS

DIRECTOR, BUSINESS DEVELOPMENT & TECHNOLOGY

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HANNA BACAYO

DIRECTOR, CARRIER RELATIONS

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STEPHANIE VICK

MANAGER, BENEFIT ADMINISTRATION

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CRISTINA CALVETTI

DIRECTOR, CLIENT SERVICES

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DIANE FREITAS

DIRECTOR, ADMINISTRATOR

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KELLY RODRIGUEZ

DIRECTOR, TRANSLATION SERVICES

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Janis Kotowski

Manager, Client SERVICES

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Samantha chamness

Manager, Client SERVICES

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KENNDA ETZKIN

BENEFITS ADMINISTRATION ASSISTANT

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Latest Insights


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by Chris Freitas 30 May 2025
Understanding employee benefits liability coverage can help your small business avoid costly mistakes. Learn what it covers and how KBI Benefits can help you stay protected.
by Chris Freitas 23 May 2025
5 Reasons Your Small Business Needs a Benefit Consultants Group You’re Doing Everything—But Who’s Watching Your Benefits? As a small business owner, you juggle sales, customer service, hiring, and growth. But one area too many SMBs overlook until it's too late? Employee benefits. Poor benefits design can quietly drain your business—leading to turnover, burnout, and missed opportunities. That’s where a benefit consultants group like KBI Benefits becomes essential. Instead of trying to guess your way through plan options, compliance rules, or renewal headaches, you get real-time strategy, support, and savings designed around your business goals. Let’s break down what a benefit consultants group does—and why your SMB needs one. What is a Benefit Consultants Group? A benefit consultants group is a team of licensed professionals who specialize in helping businesses choose, manage, and optimize their employee benefits. These aren’t insurance salespeople. They’re strategic partners who design affordable, competitive plans aligned with your hiring goals, team size, and compliance requirements. At KBI Benefits, we act as an extension of your leadership team—bringing clarity, creativity, and control back to your benefits process. Why Your Small Business Needs One 1. Smarter Strategy—Not Just Another Quote Your business isn’t cookie-cutter. Neither are your employees. A good benefit consultant digs into your goals, turnover challenges, and budget to build a benefits plan that supports your whole team—not just the execs. Research shows that companies that work with a benefits consultant are 43% more likely to report high employee satisfaction with their benefits package. 2. Compliance Without the Chaos HIPAA, COBRA, ACA, ERISA—one misstep in benefits compliance can mean hefty penalties. A benefit consultants group ensures you’re not flying blind. They monitor laws, track deadlines, and handle filings so you can stay focused on growth. You could even risk lawsuits. Click here to learn how to avoid these situations with right compliance strategy. 3. Benchmarking That Keeps You Competitive When was the last time you compared your benefits to others in your industry? Most SMBs fall behind—not because they don’t care, but because they don’t know what “competitive” even looks like. Use our free Employee Benefits Benchmarking Tool to get personalized insights and instantly see how your plan stacks up.
by Chris Freitas 16 May 2025
Discover why offering a strong benefits package for small business helps attract talent, improve retention, and support company growth.
by Chris Freitas 9 May 2025
Discover 5 key facts about what Open Access HMO plans require—and how they help lower premiums while providing flexible, in-network care options.
by Chris Freitas 2 May 2025
When it comes to providing healthcare benefits, businesses today have more choices than ever before. One option that's gaining traction, especially among companies looking for greater flexibility and cost savings, is the self-funded health insurance plan. But is it the right move for your organization? Let’s dive into the pros and cons so you can make a more informed decision — and learn how partnering with benefits experts can make the process much smoother.  What Is a Self-Funded Health Plan? In a traditional insurance model, employers pay premiums to a carrier that, in turn, pays out claims. With self-funding, employers flip the script: they directly cover their employees’ healthcare claims. Instead of handing money over to an insurance company each month, you’re holding onto those funds and paying claims as they arise. You can either manage the plan yourself or team up with a third-party administrator (TPA) who handles claims processing, regulatory compliance, and reporting. It’s a model that offers companies a lot more flexibility — but also demands a lot more attention. The Financial Upside One of the biggest attractions of self-funding is the potential for real, tangible savings. If your workforce is relatively healthy and claim activity is lower than expected, your business keeps the surplus. That’s a major contrast to traditional insurance, where unused premiums just go to the insurer’s bottom line. Self-funded plans also skirt around many state-level insurance taxes and regulations, reducing administrative costs. And because you aren’t paying a flat monthly premium, your business gains better cash flow management. Every dollar that stays in your operating budget longer is a dollar you can invest elsewhere. More Customization, More Control Self-funding also unlocks the ability to tailor your healthcare offering to match the needs of your specific workforce. You can choose the benefits you want to offer, decide which provider networks to partner with, and design cost-sharing structures that work for your company and employees. On top of that, you gain access to rich, detailed claims data. This information is a goldmine — it helps you spot trends, identify high-cost areas, and make strategic decisions to improve plan performance. Plus, because self-funded plans are primarily regulated by federal law (namely ERISA), multi-state employers can avoid the patchwork of different state insurance rules. Managing the Risk Of course, taking control means taking on more risk. If you have a few high-cost claims — think major surgeries or chronic conditions — your company could face significant expenses. That’s where stop-loss insurance comes into play. This coverage protects you by reimbursing claims costs that exceed a certain amount, either on a per-employee basis or in total across your group. Still, managing a self-funded plan requires careful oversight. You'll need to keep a close eye on claims, costs, and compliance to avoid any surprises. Reporting, Analytics, and Smarter Planning When you partner with the right TPA, you don’t just get help paying claims — you get actionable data. Regular reporting gives you insights into how employees are using their benefits, what’s driving costs, and where wellness initiatives could have the biggest impact. Using advanced tools like Claros Analytics, you can forecast future claim trends and adjust your benefits strategy proactively, rather than just reacting to problems after they arise. Important Considerations Self-funded plans offer many advantages, but they aren’t for everyone. Smaller businesses, or those without the financial cushion to absorb unexpected large claims (even with stop-loss insurance), might find the model too risky. It’s also important to carefully review the fine print on stop-loss policies. Some exclusions can leave employers unexpectedly exposed if a large claim doesn't qualify for reimbursement. Lastly, self-funding demands a level of engagement that fully-insured plans do not. Employers need to be willing and able to actively manage their plan, either through an in-house team or by working with experienced partners. Why More Businesses Are Making the Switch Despite the risks, more and more businesses — from large enterprises to growing midsize companies — are moving toward self-funding. They’re attracted by the potential savings, the ability to customize plans to match workforce needs, and the opportunity for better data-driven decision-making. If you’re weighing your options, it’s important to have the right expertise on your side. At KBI Benefits, we specialize in helping businesses build high-ROI employee benefits strategies, including custom self-funded solutions. Our experienced team can walk you through plan design, risk management, stop-loss options, and ongoing plan oversight, ensuring you get the most out of every dollar you invest in your people. Ready to explore whether a self-funded health plan is right for your business? Speak with a benefits expert today — and let’s start building a smarter, stronger benefits strategy together.
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We believe the relationship between employer and employee has tremendous untapped potential. We are here to help our clients unleash that potential.


We would love to help, contact a team member today!